How to negotiate and convince

For Project Managers, Scrum Masters, Product Owners, Consultants, people managers, … 
For anyone who needs to reach a final deal.

Day 1 
– What the other side expects and its ulterior motives
– Strategies to reach an agreement
– What is strong argumentation
– Different expectations according to personality type
– Resolving the most common objections

Day 2 
– How to negotiate better terms
– Negotiation tactics and how to defend them
– Creating a BATNA
– Defending against manipulation
– Techniques to close the deal