Mastering Effective Communications

Please note: Your registration is binding and it is not possible to unsubscribe. If you cannot attend the training, please find a substitute. The costs go to your projects even in case of non-participation.

This training focuses on non-managerial communication within teams.

• What is effective communication and its different principles in IT environment (cross teams/remote management)
• How to prevent difficult conversations
• Preparing an effective communication strategy for different personality types
• Preparing for objections
• What is assertiveness and when to use assertive techniques
• How to give effective feedback